9,000+ 5-STAR REVIEWS
9,000+ 5-STAR REVIEWS
CoffeeOverCardio
CoffeeOverCardio

Refund policy

***ALL COFFEES, CREAMERS, & PRODUCTS ARE FINAL SALES. NO RETURNS ON OPENED GOODS***
Non-Returnable items:
Secret Stash Coffees(subscriptions and one-time purchases)
Route Shipping Insurance charge
Boss Babe Workouts
Gift cards
Downloadable software products, ebooks. etc
Unfortunately at this time, we can not refund any products that have been opened.
You can not return any item if it's more than 7 days after delivery.
 

Coffee Over Cardio is NOT responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. The customer is responsible for filing all claims. Coffee Over Cardio is not responsible for any package(s) once it is in the hands of USPS or FedEx.

We suggest you purchase Route to ensure your package is insured once it leaves our warehouse.

*Any order, domestic or international, that is returned back to us for either having an insufficient address, wrong address, unclaimed, etc., the customer will have to pay for reshipment of the package. We do not cover/reimburse for shipping costs in regards to a return/exchange.


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
 
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at orders@coffeeovercardio.com.

Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@coffeeovercardio.com and send your item to: Coffee Over Cardio 550 industry way ste 30 prosper tx 75078 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your unopened product, you should mail your product to:
Coffee Over Cardio

1007 S 12th St Watertown, WI 53094


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.